(Solved): Need some help with this question, please answer all of the questions EXPLAIN your thinking clearly ...
Need some help with this question, please answer all of the questions EXPLAIN your thinking clearly and clearly state your solutions, thanks. Software Solution (SOS) helps subscribers solve software problems. All transactions are made over the telephone. For the year 2021, 8 engineers, most of whom are recent graduates, handled 101,000 calls. The average yearly salary for software engineers was
$40,000. Starting in 2022 , the firm retained and hired only software engineers with at least 2 years of experience. SOS raised the engineers' salary to
$55,000per year. In 2022 , five engineers handled 109,000 calls. Required: Calculate the partial operational productivity ratio for both years. Calculate the partial financial productivity ratio for both years. (Round your answers to 4 decimal places.)
