???????
Case Study Yum Brands, the parent company of KFC, Pizza Hut,and Taco Bell, has returned 16.5 percent annually since 1997 (the year it was spun off from PepsiCo), compared with the 3.9 percent average achieved Colvin (2013, p. 62), No one who follows Y during this time. According to business journalist Geoff framework is at the heart of the company' Novak inherited an organization where perf s success. blamed the franchisees and the franchise performance and morale were low, where headquarters culture had to change. Novak introducees blamed headquarters. He decided that the organizational of the organization to be aligned with the leadership development program and changed the structure You, which focused on managers develth new culture, Taking People With reliability, openness, and self-centereloping self-awareness with regard to their own truthfulness, responded to others mistakes. hard on yourself [and] only then Novaks program you are not fit to build a team until you have worked gaining alignment, plus the then does the program get into forming strategy, communicating it, and TASK: Form a group of 3-5 students, consider the following questions, and share your thoughts among the group and respond - 1. Explain the importance of change in business and organizations? 3 marks 2. What is the type of change leader. Justify your answer. (6 marks) Discuss the essential change leader Characteristics (from the case and handouts). ( 6 marl